The Public Library of Cincinnati and Hamilton County
advanced…
September 2012

Help

The Library Catalog

Your Library account

Questions about your account (card numbers, PINs, etc.) should be directed to our Circulation Services department at 513-369-6913.

  • Your Library card number is the eight-digit number below the barcode on the back of your red Library card.
  • Unless you’ve changed it, your PIN is the last 4 digits of the phone number you gave us when you applied for your card. You can change it online, or have Circulation Services (513-369-6913) reset it for you.
  • Use our online form to update your email address or phone number or change the way hold and overdue notices are delivered to you.

Digital Material

Our downloadables webpage is a good starting point for information about downloading ebooks, audiobooks, and music. There, you'll find links to a variety of “New User Guides,” “FAQs,” and a downloadable class schedule.

Research Databases

Email accounts

Need help setting up an email account? Get step-by-step instructions in our online tutorials.

Google Docs

Miscellaneous

Technical questions (regarding access problems, browser issues, etc.) should be referred to the Computer Services Help Desk (513-369-4599). Other comments or questions about our new website can be sent with our Comment Form.