Current Services During COVID-19

Learn about Library services available during COVID-19.

In-Person Services

Our locations are now operating with expanded hours.

Most locations offer a mix of the access options below.


Library ReStart

  • Yes, we're open! In-person library services are available at all of the Cincinnati & Hamilton County Public Library's 41 locations. Customers have access to computers, printers, and faxes, meeting and study rooms, as well as the ability to browse and pick up holds. Visit our Library Restart page for the latest hours and information about our drive-thru, curbside, and in-building services.
  • Yes. The Library’s Virtual Information Center is currently open for chat and calls 9 a.m.–9 p.m. Monday through Thursday, 9 a.m.–6 p.m. Friday and Saturday, and 1 p.m.–5 p.m. Sunday. You can send an email at any time and staff will respond as soon as they are able. You also can schedule My Librarian one-on-one appointments

  • During the Aug. 10, 2021 meeting of the Cincinnati & Hamilton County Public Library Board of Trustees, board members agreed to end the practice of issuing fines for overdue items. This change goes into effect Sept. 26, 2021..

    In lieu of late fees, the Library locks a customer’s account if any item is 12 days overdue, meaning no additional print items can be checked out until either the overdue item is returned or the customer has paid the replacement fee for it. Customer accounts will also be blocked from renewing or placing holds until the overdue item is resolved.

    Read more in this FAQ answer.

Page last updated July 11, 2021


Staying Safe

We're committed to a safe, realistic, and community-oriented approach to serving you during the pandemic.

As the vaccine becomes more widely available, the Library continues to restore services in a phased approach. Click to learn about recent and upcoming changes in service.

Currently, we are observing the following policies:

  • Customers and staff are encouraged to practice physical distancing when possible.
  • We encourage everyone to wear a mask. The Library is providing free masks for our customers who need them.
  • Customers have access to all library services, including computers, printers, and fax service, as well as the ability to browse and pick up holds.
  • Meeting rooms and study rooms have reopened with a few exceptions.
  • Customer visit time limits have been removed.
  • Hand sanitizer is available for customers and staff.
  • Curbside services are offered at all current locations, and drive-thru services are offered at select locations.
  • Staff greeters are assisting customers at the Downtown Main Library and some branches. Our greeters are trained to help customers quickly find their way.

Library at Home

Spending a lot more time at home? We have ideas for minds of all kinds: online events, video storytimes, improved online database access, and more.

Don't have a Library card yet? Get a digital card today.

Expanding Access

Ancestry Library Edition

In-library use only. Resources for genealogical research including census records, military records, passenger records.

Scheduled Outage for Online Library Maintenance

The planned outage will provide upgrades to make your online Library experience better.
Back to Top