library-restart-smilemask-03

Current Services During COVID-19

Learn about Library services available during COVID-19.

In-Person Services

All open locations are now operating from 10 a.m. to 6 p.m., Mondays through Saturdays.

Most locations offer a mix of the access options below.

FAQs

Library ReStart

  • Limited in-person library services are available at most of the Cincinnati & Hamilton County Public Library's 41 locations. Customers have access to computers, printers, and faxes, as well as the ability to browse and pick up holds. Visit our Library Restart page for the latest hours and information about our drive-thru, curbside, and in-building services.

  • Yes. The Library’s Virtual Information Center is currently open for chat and calls 9 a.m.–9 p.m. Monday through Thursday, 9 a.m.–6 p.m. Friday and Saturday, and 1 p.m.–5 p.m. Sunday. You can send an email at any time and staff will respond as soon as they are able. You also can schedule My Librarian one-on-one appointments

  • The Cincinnati & Hamilton County Public Library is waiving fines through July 2021, to promote equity and help residents save money. Read more in this blog post from Paula Brehm-Heeger, the Eva Jane Romaine Coombe Director of the Library.

    Our normal renewal process has resumed. Items that have reached their renewal limit or have holds are not being renewed. Overdue notices are being sent out as a reminder that items need to be returned. However, fines are not being charged for overdue materials.

    The cost of items that are 45 days overdue will be billed to your account.

Page last updated April 15, 2021

covid-library

Staying Safe

We're committed to a safe, realistic, and community-oriented approach to serving you during the pandemic.

 

  • Customers and staff are expected to practice physical distancing at all times. Furniture has been spaced out and items like plexiglass barriers have been installed.
  • Masks are required by statewide mandate. Masks are required to be worn properly at all times. The Library is providing free masks for our customers who need them.
  • Customers have access to computers, printers, and fax service, as well as the ability to browse and pick up holds.
  • Customers are asked to limit visits to two hours.
  • Increased cleaning and sanitizing protocols are in place. Hand sanitizer is available for customers and staff.
  • Curbside and drive-thru services (where available) are offered at all current in-person locations.
  • Have an in-depth research question? Please schedule an appointment before visiting.
  • Special hours for vulnerable populations are held on Wednesdays, Thursdays, and Fridays from 10 a.m. - noon.
  • Staff greeters are assisting customers at the Downtown Main Library and some branches. Our greeters are trained to help customers quickly find their way.

Library at Home

Spending a lot more time at home? We have ideas for minds of all kinds: online events, video storytimes, improved online database access, and more.

Don't have a Library card yet? Get a digital card today.

Expanding Access

Ancestry Library Edition

Resources for genealogical research including census records, military records, passenger records. Home access extended through 6/30/21.

Moving Forward with our Next Generation Libraries

Join us for a virtual community listening session on December 10 or watch a recorded session on our YouTube channel.
Back to Top